Transparent, predictable enterprise pricing
ProAuth delivers flat-rate licensing with unlimited users, unlimited applications, and no hidden consumption fees. Choose the model that fits your organization — annual subscription (OPEX) or perpetual license (CAPEX). All editions include Basic Support for software defects; configuration and integration assistance is available via Escalation Packs or Enterprise Support plans with guaranteed SLAs.
ProAuth Licenses
We currently offer three different levels of licenses. Please contact our sales team if you have special requirements or needs.
Starter Edition
Launch confidently with core multi-tenant identity.
CHF 1’500.– per year
- Client Apps: 5
- User Stores: 1
- IDP Instances: 1
Included support:
Add-ons: packs
Business Edition
Scale customers & integrations with higher limits.
CHF 5’000.– per year
- Client Apps: 15
- User Stores: 2
- IDP Instances: 2
Included support:
Add-ons: packs
Enterprise Edition
Unlimited scale, advanced compliance & deployment options.
CHF 15’900.– per year
- Client Apps: unlimited
- User Stores: unlimited
- IDP Instances: unlimited
Included support:
Add-ons: , , , packs
Custom Licensing
Redistributable licenses and special enterprise requirements.
Contact us for pricing
- Client Apps: unlimited
- User Stores: unlimited
- IDP Instances: unlimited
Included support:
Add-ons: custom
Support plan comparison
| Plan | Response Time | Availability | Escalations / Year | Annual Price | Add-on Options |
|---|---|---|---|---|---|
| Basic | 1 business day | Business hours (CET) | 0 | Included | Escalation Packs available |
| Enterprise Standard | 8 business hours | Business hours (CET) | 4 | CHF 6’000.– | Escalation Packs available |
| Enterprise Premium | 4 business hours | Business hours (CET, priority queue) | 8 | CHF 10’000.– | Escalation Packs available |
| Enterprise Managed | 2 hours (Sev-1) | 24×7 (critical issues) | Custom | Contact Sales | Custom |
All prices exclude VAT. Subject to change.
Additional Information
- Annual maintenance for perpetual licenses (≈22%) ensures ongoing updates and security patches.
- Escalation Packs (5 hours each) and Enterprise Support plans offer predictable, capped assistance for configuration or integration.
- Redistribution, multi-environment, or OEM use is available under custom terms — contact sales for details.
- Typical enterprise setup: Enterprise Edition + Enterprise Standard Support + Pack M ≈ CHF 21'700 / year.
FAQ
Is configuration help included in Basic Support?
No — Basic Support covers product defects. For integration or configuration assistance, use Escalation Packs or an Enterprise Support plan.
Do we need maintenance with a perpetual license?
Yes. Maintenance ensures you receive updates, security patches, and support eligibility.
Can unused escalations carry over?
No, they expire at the end of the contract year.